manufacturing company is seeking ISO 9001:2015 certification with the aim of improving customer satisfaction and internal operations. The company aims to understand its internal context, including values and culture, and identify stakeholders relevant to the quality management system. What is one of the basic requirements for identifying stakeholders?
What is the greatest benefit of an internal audit program in an organization?
When is a management review usually conducted?
If you are an external auditor find that the general manager is not wearing the factory uniform, which may pose a threat to work safety, and you hear him reprimand an employee who asked him to wear the uniform, what is the appropriate action?
All departments do not care about internal auditing and do not take its comments into consideration. This indicates:
manufacturing company seeks to improve its quality management system. It plans to set objectives, implement processes, monitor results, and take actions to improve. The team is aware of potential risks that could affect results. What is the primary benefit of incorporating risk-based thinking into the PDCA cycle?
What is the importance of external factor analysis in the context of the organization?
When reviewing the objectives of the procurement tool, we found that they are all related to cost reduction. Is this in line with the requirements of ISO 9001 quality specification?
What is the main objective of a Quality Management System (QMS)?
If your quality management system fails to meet standards, what is the best strategy to guide it toward compliance?
What is meant by planning quality objectives according to ISO 9001?
What is meant by organizational context in a quality management system?
If a manager purchases quality improvement tools at his own expense because the company does not support such expenses, do you think this will be reflected in the quality?
How does risk-based thinking contribute to a quality management system?
