ISO 9001:2015 recommends using which method for continuous improvement?
Which standard complements ISO 9001 in addressing environmental management?
If customer complaints are so few, compared to the number of customers, what is the possible reason that might explain this?
What does it mean if there is no quality policy in the organization?
When is a management review usually conducted?
What is the purpose of defining the scope of a quality management system in the context of an organization?
When there is competition between more than one person to make a certain decision, this indicates:
What should be included in a management review report?*
A manufacturing company conducts internal audits every three months to assess its quality management system. The management team reviews customer feedback, audit results, and process performance to identify areas for improvement and ensure compliance with ISO 9001:2015 standards. How should the company use the results of the internal audit?
manufacturing company seeks to improve its quality management system. It plans to set objectives, implement processes, monitor results, and take actions to improve. The team is aware of potential risks that could affect results. What is the primary benefit of incorporating risk-based thinking into the PDCA cycle?
How does risk-based thinking contribute to a quality management system?
In the context of improving and developing management systems, a manager has set his department goals, implemented them immediately, communicated them to the team, and is now awaiting the results. Is this approach consistent with goal-setting methods?
If a manager purchases quality improvement tools at his own expense because the company does not support such expenses, do you think this will be reflected in the quality?
