Certificate Details

Fundementals of Excellence in Service

  • Name: Ibrahim Ahmed Mostafa
  • Course: Excellence in Services
  • Instructor: Tamer Ahmed Ali
  • Certificate Code: KHQS01
  • Issued Date: October 07, 2025
  • Status: Certified
  • Grade: 92%
  • Duration: 4 hours

Description: Earned the Service Excellence Certificate after successfully completing a specialized training program and passing the final assessment. The program covered four core principles of service excellence: customer interaction, stages of the service process, implementing effective sales suggestions, and distinguishing between service and hospitality. He is now qualified to deliver professional, high-quality service that enhances customer satisfaction and experience.