Refund Policy

Effective Date: 1-5-2025

At Khtowat, we are committed to providing high-quality services and products to our customers. This Refund Policy outlines the terms that apply when requesting a refund for any service or product.

• 1. Refunds

Payments are non-refundable except in the case of a technical or functional issue that prevents the use of the service on our side. A valid proof of purchase is required. Refunds will be processed after reviewing the request and confirming that it meets the policy conditions.

• 2. Exceptions

Refunds do not include any transfer fees or service charges that have been paid.

• 3. Refund Method

Refunds will be issued to the same payment method used at the time of purchase. Refund processing may take up to 10 business days from the date the request is submitted, depending on the bank or payment provider.

• 4. Contact

For any questions regarding refunds, you can contact us at: Email: info@khtowat.com Phone: +201019572472